Last updated: August 2026
These terms apply to bookings made with Garden Route Connect, operated by Mwanza, based in Knysna, South Africa.
A trip is only confirmed once you've received a direct confirmation via WhatsApp, call, or email. Submitting the online form or a message alone does not guarantee a booking, since only one vehicle is available.
Prices shown on the website are estimated starting rates. The final price is confirmed before your trip based on distance, stops, group size, and timing.
Please give at least 24–48 hours' notice if you need to cancel or change a booking. Cancellations made with less notice may be subject to a cancellation fee, since the vehicle is reserved exclusively for your trip.
Payment can be made by cash, EFT (bank transfer), or card swipe. Payment is due on the day of your trip unless otherwise agreed in advance.
Garden Route Connect takes reasonable care to ensure safe, timely transport, but is not liable for delays caused by circumstances outside our control (traffic, weather, flight delays, road closures). Passengers travel at their own risk with regard to personal belongings.
Questions about these terms can be sent to mowanza@hotmail.co.za or via WhatsApp at +27 78 497 3493.
This is a general-purpose terms template and hasn't been reviewed by a lawyer. Fill in the highlighted sections with your actual policies, and consider having the final version checked by a professional.